Warranty and Refund Policies
At Cake Eyewear, we take great pride in delivering high-quality sunglasses that not only protect your eyes but also elevate your style. We are confident in the craftsmanship and durability of our products, and to ensure your complete satisfaction, we offer a comprehensive Refund and Warranty Policy that provides you with peace of mind.
30-Day Money-Back Guarantee
We want you to be completely satisfied with your Cake Eyewear purchase. If for any reason you are not happy with your sunglasses, you can return them within 30 days of your purchase date for a full refund, no questions asked.
Simply contact our customer support team, and we will guide you through the return process. Please make sure that the sunglasses are returned with all accessories and packaging included.
Call 905-890-1391 ext. 127
Hours of operation:
Mon-Fri
9am - 4pm EST
1-Year Warranty
Cake Eyewear is committed to delivering sunglasses that stand the test of time. We are proud to offer a 1-year warranty on all our sunglasses, covering any manufacturing defects or issues that may arise.
This warranty ensures that you can enjoy your sunglasses with confidence, knowing that we stand behind our products.
What's covered under our 1-year warranty:
- Manufacturing defects in materials and workmanship.
- Delamination and peeling of lens coatings.
- Breakage or damage to the frame or hinges due to a manufacturing defect.
What's not covered under our 1-year warranty:
- Normal wear and tear.
- Scratches on lenses.
- Accidental damage or mishandling.
- Damage caused by improper cleaning or maintenance.
To initiate a warranty claim, please reach out to our customer support team, who will guide you through the process.
We may require you to provide proof of purchase and images of the issue for evaluation.
At Cake Eyewear, we believe in providing not just sunglasses but an exceptional experience for our customers. Our Refund and Warranty Policy is designed to give you the confidence to choose our products, knowing that your satisfaction and investment are protected. If you have any questions or need assistance, please don't hesitate to contact our dedicated customer support team. We're here to help you enjoy your Cake Eyewear to the fullest.